Event ID 9877 OWA 2010 Search Problem
Problem
Content Indexing function 'CISearch::EcGetRowsetAndAccessor' received an unusual and unexpected error code from MSSearch.
Mailbox Database: {Database Name}
Error Code: 0x80041606
Mailbox Database: {Database Name}
Error Code: 0x80041606
Solution
Basically there's a problem with the catalog data for the database, we need to recreate it. WARNING this can use a fair bit of CPU power to recreate, so you might want to do it at the end of the day.
1. On the Exchange server that's hosting the
database that's giving you the error. Start > In the search/run box
type services.msc {enter} > Locate the Microsoft Exchange Search
Indexer Service and stop it.
2. Navigate to the folder that holds the problem
Database (Look In Exchange System Manager > Organizational
Configuration > Mailbox > Database Management > Right click the
problem Database > Properties). Within the folder you will find
another folder called CatalogData-xxxxxxxxxxxxxxxxxx > Delete this
folder.
3. Then restart the Microsoft Exchange Search Indexer Service.
4. The catalog will now rebuild.
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