How Do I Add a Shared Mailbox in Microsoft Outlook 2010

How Do I Add a Shared Mailbox in Microsoft Outlook 2010

Open Microsoft Outlook 2010 Click File tab in the Toolbar Click Account Settings button, select Account Settings Select the E-Mail tab Highlight your mailbox, click the Change button Click the More Settings button Select the Advance tab Click the Add button Type the Shared E-Mail Address Click the Apply and Ok buttons Click Next, Finish, and Close buttons The shared mailbox should populate under your main mailbox (left panel). How to send as shared mailbox in Microsoft Office 2010: Open a new Mail Message Click the From button Select Other E-Mail Address Type in the Shared E-Mail Address in the From field Send message If you do not have Send As permissions for the shared mailbox, Exchange will not allow you to send. In some cases when you have Send As permission, you may see the error message "You don't have permission to send to: <destination email address>". That is a known issue with Outlook, there is no ETA for a fix. The message can be ignored. 1. With Outlook 2010 open click the File tab to open the file menu, click Account Settings, and again click Account Settings. 2. On the email tab (loaded by default), click the proper exchange account name to highlight it, and then click the Change button. 3. The change email account window will load displaying the basic properties of the exchange account, on the bottom right of that window click the More Settings... button 4. A window entitled Microsoft Exchange will open displaying multiple tabs, click the Advanced tab. Under the Mailboxes section click the Add... button to specify the additional mailbox. 5. Type in the name of the mailbox as it appears in the global address list (and also the online services control panel), and then click OK. 6. The mailbox name will now be displayed under the Open these additional mailboxes: section, confirm the mailbox's presence then click Apply, and then OK. 7. Close out of the additional windows until just the main Outlook window remains. Look at the navigation pane and confirm that the mailbox appears. Try expanding the mailbox to confirm access. If the mailbox does not expand, verify the current mailbox: Has mailbox, or delegate rights.. Current offline address book. Functioning Autodiscover Record After verifying those three items, if the inbox still does not expand. Contactsupport@itsolutionsnow.com and the support staff will manually force permissions. Note the request will have to originate from the mailbox user to be shared.