Symantec SBE Error: "One of the required support libraries for this installation is unavailable" and install fails
Situation You see the error "One of the required support libraries for this installation is unavailable" when installing Symantec Endpoint Protection Small Business Edition cloud (SEP SBE) agents, and the install fails. Solution Check for and resolve malfunctioning certificates Create a redistributable package for the agent, and save it to the local desktop. Right-click on the SymRedistributable.exe file (created in step 1), and extract all files to the local computer. Open the extracted files, and locate the support library that is noted in the errors, such as: PA Support Library HE Support Library Rename the appropriate support library .ZIP file to use a .DLL extension: For PASupportLibrary.zip , rename it to PASupportLibrary.dll For HESupportLibrary.zip , rename it to HESupportLibrary.dll Right-click the .DLL file you just renamed, and click